FAQ

How is the floor finished at the edges?

The edge of the floors need an even expansion allowance. There is no hard and fast rule for this – the bigger the floor the bigger the allowance. This can be provided under the skirtings and gib board and under kitchen cabinetry. Around doors and floor to ceiling windows an aluminIum trim is used which neatens the edge and covers any expansion or shrinkage.

The best procedure is to remove skirting boards and leave them off until the floor is down, this enables the perimeter to be seen. If this is not possible, skirtings and architraves will need to be under-cut with a special saw. Where floors adjoin carpet or tiles special trims are available from flooring suppliers.

Will I be able to have underfloor heating?

The effectiveness of underfloor heating will be greatly reduced by the density and poor conductive properties of timber flooring. We think on balance it is better not to have underfloor heating. We do have further advice on this, please either contact us for advice or download Underfloor Heating Specification on our additional information downloads page.

Is there anything else I should be aware of?

New Zealand has a wide variety of climatic and environmental conditions – ranging from high humidity, high water tables and so forth depending on locality. Local conditions or even a micro-climate within your home can influence the performance of your bamboo flooring. This is not a product defect, but rather the effect of the surrounding environment. For example in rare cases a floor that is exposed to high temperatures or high levels humidity (greater than 60%) can expand by more than the perimeter allowance – this might occur where a house is left locked up without window coverings or drapes, no ventilation and is known as the greenhouse or vacant house effect. Within a dwelling there will often be differing conditions, causing areas of flooring to respond in different ways.

It is very important that the environmental conditions where the bamboo flooring has been installed is managed to ensure that the Relative Humidity levels are maintained between 40% and 60%. RH levels below 40% can cause shrinkage, splitting and cracking of boards. RH levels above 60% will result in the floor absorbing the excess moisture which will result in the floor expanding and potentially lifting.

Large expanses of glass, fireplaces, air conditioners, heat pumps, dehumidifiers, water ingress, appliances that vent or radiate warm air, aspect and even multi-level construction can all have an effect. Providing adequate ventilation and closing drapes when not at home are wise precautions.

I’ve heard that bamboo can cup or warp, is this true?

It’s perfectly normal for any timber floor to move as moisture levels in the atmosphere vary according to the season. Even floors that are over a century old will change with the seasons. A floor that cups or warps is invariably as a consequence of incorrect installation or improper care and use. Any timber floor can swell or warp especially if it has been glued to a “green” or damp concrete subfloor, in fact, Ecodure would refuse to lay any new floor on fresh concrete unless this has been treated with an effective, recommended moisture barrier. It is important that environments are manged to ensure that the Relative Humidity in these areas are maintained between 40% – 60% at all times.

Our recommendation is to float Solid Compressed Bamboo on concrete floors, ensuring the installer is knowledgeable on the expansion gaps and transition bars that are required. Acclimatising solid boards on site for 7 – 10 days is also good practice. For more detailed advice on installation please go to our additional information download page and download the guide for either Installation on Concrete or Installation on Timber Substrate.

What is the difference between a floating and glued down floor?

A glued floor is permanently fixed to the substrate with a specialised flexible adhesive. This must be left to cure properly before the floor can be walked on. A floating floor uses the gravity or mass weight of the product along with perimeter trims to hold it in place. Floating floors also use a special underlay which is crush-proof, providing comfort cushioning, acoustic and moisture management, as well as being an excellent draught excluder!

A floating floor is very slightly softer to walk on, while a glue down floor is subtly firmer. Not all installation situations or products are suitable for a glue down floor, while a floating floor can always be installed regardless of circumstances. For more detailed advice on installation please go to our additional information download page and download the guide for either Installation on Concrete or Installation on Timber Substrate as well as Taking the Mystery out of Floating Floors. For specifiers and architects we have a more detailed specification, available on request.

What order do I install flooring in the kitchen?

With a floating floor, the carcasses of the kitchen units should be installed before the floor. Leave fitting of the toe-kicks, end panels which meet the floor and waterfall bench tops until after the floor has been installed.

With a glued down floor, the floor can be installed before the cabinets, however take care to protect the floor from tradespeople in the installation period. For full details, please refer to our Kitchen Floor Installation Guide on the Additional Information download link.

Will having a Bamboo floor help if we suffer from allergies?

Yes, a hard floor like Bamboo is very easy to keep dust free and thus ideal for people who suffer from dust or pet allergies. The tight UNICLIC WaxPro coated joins mean there is little chance of dust mites or pet dander gathering. A regular swish with a microfibre dust mop, whilst lightly misting with a spray bottle of water as you clean, will keep dust levels very low. You can also clean without chemicals or detergents and this combined with the low VOCs will give excellent indoor air quality.

How is using Bamboo benefiting the environment?

Research has shown that compared to trees and other plants, Bamboo is much more efficient at sequestering atmospheric CO2, which is good news for climate change.

What should I know about the polyurethane finish?

Our products are  either oiled, UV Lacquered or with Klumpp UV cured waterbased polyurethane coatings which have met stringent environmental standards.

I’ve heard Bamboo is a sustainable choice?

Our Bamboo comes from fully renewable FSC Approved Plantations, where it is selectively harvested on a 5 – 6 year cycle. In fact Bamboo can grow to full height in as little as 6 or 7 weeks after harvest, but then it must be left to mature properly before it is used for flooring. Once cut, the culm will regrow from the base, just like any grass. Timber from trees on the other hand can take from 30 -70 years or even more to reach maturity and once felled the tree is gone forever. Bamboo is considered a top environmental choice by Architects who are designing Green Buildings and we have been involved in Greenstar and FSC certified projects over the years.

Where does the Bamboo come from?

All our Bamboo is sourced from China, from FSC Approved Plantations. Bamboo is neither a softwood nor a hardwood, but rather a member of the botanical family of grasses. The species is Phyllostachys Pubescens, commonly named Mao or Moso Bamboo, this particular species of Bamboo also Panda Friendly, as Pandas do not eat Moso Bamboo. Bamboo grows extremely well in South East China, often on land which is of poor quality and uneconomic for other uses.

Will sun change the colour?

The Klumpp finish is UV resistant, but it’s possible that colour may change over time, due to the amount of UV in the NZ environment. Unlike old-fashioned solvent- based coatings which can darken or turn yellow almost immediately, waterbased polyurethanes are a huge advance; however the usual common sense precautions we take against our harsh sun should apply. In areas exposed to direct sunlight, like with any other wood, carpet or tiled flooring; UV protection to the windows, curtains or blinds are recommended and also to avoid placing rugs, pot plants, etc on the floor as these will leave obvious marks when removed. If there is a colour change it is minimised visually, by allowing the floor an equal and even gradual change.

What is a floating floor and why are they recommended?

A floating floor is one that is clicked together with the UNICLIC System and laid over a special underlay, much like carpet. This method is quick, with little disruption – it can be walked on instantly. A floating floor is also cost effective as underlay is cheaper than adhesive. There’s no need to move out while the floor is installed as is often necessary with a glued floor, which must be allowed to cure before being walked on. The floating floor is held around the edges by the skirting boards, kitchen cabinets or aluminium trims. It might be better described as a gravity floor as the weight and mass of the floor material gives it a solid feel underfoot, not dissimilar to a glued floor.

As our solid Bamboo floors boast an impressive 14mm thick boards, our Bamboo Floating Floors feel solid underfoot, unlike the 6mm -10mm laminates, which do have a much more lightweight feel when walked on. As environmental conditions vary throughout the year, the floor continually adjusts, this natural expansion and contraction is covered by the expansion allowed at the perimeters. This won’t be seen as this is covered by your skirtings and trims. Both Engineered and Solid Compressed Bamboo are installed by the floating method, however our 135mm wide solid Compressed Bamboo is not suitable for glued down floors, only the 135mm Engineered Bamboo boards can be glued down. For more details please view Taking the Mystery out of a Floating Floor in our Additional Information download link.

What about the coatings – how do they compare to a floor which is stained on site?

Our floors are pre-finished at factory and are either oiled, UV Lacquered or finished with Klumpp, German developed, UV cured, water-based polyurethane coating is applied under controlled factory conditions, ensuring a superior finish.

With pre-finished boards you will be able to see the finish before it is installed, so there will be no surprises. Oiled floors will require a maintenance coat over time and due care needs to be exercised with exposure to excessive moisture.

What are the benefits of an Ecodure Bamboo Floor?

The benefits of an Ecodure Bamboo Floor are:
All Ecodure Bamboo Floors are the superior, traditional Cold Compressed Bamboo Floors – to our knowledge we are the only NZ suppliers of Cold Compressed Bamboo. The Cold Compressed method of production, which is the traditional and more expensive method of production, is a much slower and better controlled method of production than the cheaper, mass production Hot Compressed alternative. Cold compressing uses far less adhesive in its manufacture, thus benefiting the environment and indoor air quality – hence all Ecodure Bamboo Floors carry the European E0 Standard for emission of VOC’s (Volatile Organic Compounds)
A unique invisible join in our solid compressed 135mm wide boards, thus giving superior strength
⇒ UNICLIC locking system on all edges and ends
⇒ WaxPro edges for increased water resistance and ease of installation
⇒ Seven coats of factory applied German Klumpp UV cured, waterbased polyurethane with 2 layers of anti-scratch technology

Why should I buy an Ecodure Bamboo Floor over other brands?

We are the preferred choice for builders, renovators, architects, specifiers and developers, due to our experience as the pioneers of Bamboo in NZ and the longest-established supplier. We have conducted an exhaustive search for the best quality products available, with regular visits to China and a local agent on the ground.

We offer:

⇒ Competitive pricing;
⇒ Quality products;
⇒ Constant attention to technical improvements;
⇒ Sound advice;
⇒ Largest, most up-to-date Bamboo Flooring range, with;
⇒ Showroom with large demonstration floors;
⇒ Free samples;
⇒ Installation advice and service;
⇒ After sales service

Surely a solid timber plank is better than an Engineered plank?

No, in fact quite often an engineered board will be a better choice. The engineering of the board with multiple layers in opposing directions, gives the boards enormous stability – it simply can’t expand and contract due to its clever construction. This can be important in some environmental conditions or where it is not possible to have the expansion allowances needed for solid floors. It’s also possible to glue this plank to some sub-floors. We can advise you on the best choice for your property. Please note this only applies to Oak flooring.

How does Bamboo compare in hardness to other timber flooring?

All Ecodure Bamboo Flooring is much, much harder than any NZ native timber and almost all exotic species. Compressed Bamboo (sometimes described as Strand Woven) is 73% harder than Jarrah, which is a species prized for its strength and dent resistance. Most timber floors will dent over time, but with Compressed Bamboo you can even wear your favourite heels with confidence.

Vertical Bamboo while comparing very favourably to native timbers, has a medium hardness ranking, about the same as Oak flooring. Please refer to the section on Durability where a hardness graph will clarify hardness levels of varies species compared to Bamboo.

How is the floor finished at the edges?

The edge of the floors need an even expansion allowance. There is no hard and fast rule for this – the bigger the floor the bigger the allowance. This can be provided under the skirtings and gib board and under kitchen cabinetry. Around doors and floor to ceiling windows an aluminium trim is used which neatens the edge and covers any expansion or shrinkage. The best procedure is to remove skirting boards and leave them off until the floor is down, this enables the perimeter to be seen. If this is not possible, skirtings and architraves will need to be under-cut with a special saw. Where floors adjoin carpet or tiles special trims are available from flooring suppliers.

Will I be able to have underfloor heating?

The effectiveness of underfloor heating will be greatly reduced by the density and poor conductive properties of timber flooring. We think on balance it is better not to have underfloor heating. We do have further advice on this, please either contact us for advice or download Underfloor Heating Specification on our additional information downloads page.

What is the difference between a floating and glued down floor?

A glued floor is permanently fixed to the substrate with a specialised flexible adhesive. This must be left to cure properly before the floor can be walked on. A floating floor uses the gravity or mass weight of the product along with perimeter trims to hold it in place. Floating floors also use a special underlay which is crush-proof, providing comfort cushioning, acoustic and moisture management, as well as being an excellent draught excluder!

A floating floor is very slightly softer to walk on, while a glue down floor is subtly firmer. Not all installation situations or products are suitable for a glue down floor, while a floating floor can always be installed regardless of circumstances. For more detailed advice on installation please go to our additional information download page and download the guide for either Installation on Concrete or Installation on Timber Substrate as well as Taking the Mystery out of Floating Floors. For specifiers and architects we have a more detailed specification, available on. For specifiers and architects we have a more detailed specification, available on request.

What order do I install flooring in the kitchen?

With a floating floor, the carcasses of the kitchen units should be installed before the floor. Leave fitting of the toe-kicks, end panels which meet the floor and waterfall bench tops until after the floor has been installed. With a glued down floor, the floor can be installed before the cabinets, however take care to protect the floor from tradespeople in the installation period. For full details, please refer to our Kitchen Floor Installation Guide on the Additional Information download link.

Will sun change the colour?

The Treffert finish is UV resistant, but it’s possible that colour may change over time, due to the amount of UV in the NZ environment. Unlike old-fashioned solvent- based coatings which can darken or turn yellow almost immediately, waterbased polyurethanes are a huge advance; however the usual common sense precautions we take against our harsh sun should apply. In areas exposed to direct sunlight, like with any other wood, carpet or tiled flooring; UV protection to the windows, curtains or blinds are recommended and also to avoid placing rugs, pot plants, etc on the floor as these will leave obvious marks when removed. If there is a colour change it is minimised visually, by allowing the floor an equal and even gradual change.

Can I have matching stairs?

Yes, we stock stair nosings to match all our flooring – the treads and risers created from the flooring boards.

How do I install my floor?

Floating or glue down installations are both possible depending on the sub-floor conditions. We have developed common sense Installation Guides which give more advice, please refer to either Installation on Concrete or Installation on Timber Substrate in our Additional Information download link.

How hard is oak compared to other timbers?

From the Janka Chart can be seen that Oak sits at a 6kN dent resistancy – which means Oak has half the dent resistancy of Compressed or Strandwoven Bamboo, yet it is twice as dent resistant as any of our NZ Native Timbers – making it a good wearing, timeless, stylish flooring choice that offers reasonable dent resistancy. Please refer to the section on Durability where a hardness graph will clarify hardness levels of Oak compared to other species of timber.

How long will my floor last?

With the correct Care and Maintenance a floor should last for many years. As Oak is a medium dent resistant wood, it’s unlikely it will need sanding to remove unsightly dents for many years, as is often the case with other softer species. If sanding is needed, there is plenty of thickness in all boards for several sandings. Both plank and coating have a warranty.

What about the coatings – how do they compare to a floor which is coated on site?

The benefits of pre-finished flooring, be it from our oiled, UV Lacquered or UV cured, water-based polyurethane coating range. With pre-finished boards you will be able to see the finish before it is installed, so there will be no surprises. Over time, even with the best of care, a few scratches may appear, these can easily be treated – please refer to the Oak Maintenance Guide we have developed on our Additional Information download link.

Is the floor pre-finished, or does it have to be polyurethaned on site?

All the flooring ranges are either pre-finished with an oil, UV Lacquered or with a water-based polyurethane, which is solvent free. So, with no messy or time consuming on-site finishing your floor will be ready to walk on in record time.

What is the difference between single wide planks and 3 or 5 strip construction?

In 3 -5 strip flooring short narrow planks are laminated together into larger sheets, which give a much more varied grainy appearance, not dissimilar to many laminates. Often the shorter, off-cut lengths which have not reached the highest grade are used for 3 or 5 strip floors. Ecodure Premium European Oak floors are manufactured as premium wide (189mm) boards of the higher, less knotty AB grades of timber.

How much does it cost to install?

The labour cost of installing laminates and Engineered floors is very similar, but the resulting floor will be very different. The main difference in cost of flooring installation is between a glued down floor and a floating floor. Remember you will have your floor for many years and the cost of installing a premium wood floor over a laminate floor will pay off over time.

Can I install it on new concrete?

It is not possible to install solid Oak on new concrete as it must be nailed or glued down. Ecodure Engineered Oak on the other hand is suitable for new concrete sub-floors, either as a floating or glue down option.

Why should I buy an Ecodure Oak Floor over other brands?

We are the first choice for builders, renovators, architects, specifiers and developers, due to our experience as the pioneers of Bamboo in NZ and the longest-established supplier. We have conducted an exhaustive search for the best quality products available, with regular visits to China and a local agent on the ground.

We offer:

⇒ Competitive pricing

⇒ Quality products

⇒ Constant attention to technical improvements

⇒ Sound advice

⇒ Largest, most up-to-date Oak & Bamboo Flooring ranges, with

⇒ Constant expansion of range,  in keeping with worldwide flooring colour trends

⇒ Showroom with large demonstration floors and free samples

⇒ Installation advice and service

⇒ After-sales backup

Why ECODURE Engineered Oak?

ECODURE Premium Engineered Oak is a multi-layered product with a base layer of plantation grade, fast growing, sustainable timber which are laid in opposite directions (cross engineered) and glued together under high pressure, using top quality Finnish Dynea glues. This base layer in turn then glued to the Oak top layer.

The resulting boards are highly stable and suited to almost any environment, from kitchens to living areas, to bedrooms and play rooms. This is quite different from thinner timber veneers which may have a wear layer as little as 1mm thick, or laminates which are uniform photographic images imprinted onto a thin plank. Laminate planks commonly use thin MDF or hardboard which is unstable especially if any moisture is present. Every piece of Oak used in our Engineered floors is solid European Oak, displaying its unique appearance, with naturally occurring variations in colour and grain.

Solid Oak is cut from the log as either a crown cut which is a length ways cut through the log or quarter sawn where slices are taken radially into the centre of the log. Both of these boards can warp in either a crowning or cupping pattern around the growth rings of the tree. Solid Oak boards are much more susceptible to seasonal shrinkage, which causes ‘rafting’ or opening out of the boards, or ‘peaking’ as boards take on moisture and expand. Both of these are normal responses as the floor responds to the environment, but can be unsightly or even ruin the finished floor. In addition, Solid Oak is one of the least dimensionaly stable timbers available for flooring. Solid Oak floors have been known to expand so much that they even push walls out of position.

This will not happen with Engineered Oak planks, enjoy the timeless, grace and beauty of an Oak floor, with stability and peace of mind.

Get your ECODURE samples FREE!

Feel free to request samples from our Oak, COREtec and Bamboo Flooring ranges.

Request Free Samples